What if I can’t find a specific part?
Contact us at partsstore@heatmasterss.com or call 1-800-325-9792—we’ll help you find the right part.
How long does shipping take?
- Standard: 5–7 business days
- Expedited: 2–3 business days
- Overnight: Next-business-day delivery
How do I file a warranty claim?
File a warranty claim through your nearest dealer or contact our head office.
Can I order parts directly from HeatMaster?
Yes! You can order parts directly from our Parts Store or through an authorized dealer.
Where can I find my furnace's Serial Number?
You can find your furnace's serial number on the sticker located on the front or side of any HeatMasterss furnace.